About Pacific Gas and Electric
The Pacific Gas and Electric Company is a utility service provider of America. The headquarter of this company is located within San Francisco, California. It provides electric natural gas services. They provide more than 5.2 million household customers.
How to Pay Pacific Gas and Electric Bill
Pacific Gas and Electric offers several payment options to pay your utility bill. You can choose to follow any payment method to make the payment for your electric bill. Follow these payment methods below, which is right for you.
Pay PG&E Bill via Online Method:
- Pay your PG&E bill through the online payment method. If you are a new user, then you need to sign up for an online account. If you already sign up for the account, then follow the steps further:
- You need to visit this link m.pge.com
- Then, on the provided field, input the username and password.
- You can save your username on that device by checking the Remember my username box.
- After providing your log in details, simply select the Sign In.
- Then, follow the steps further to make your utility bill payment.
Pay Pacific Gas and Electric Bill One Time Credit Card Payment:
- You can make your Pacific Gas and Electric bill payment by one-time credit card payment. And you will require your account number and the last 4 digits of a social security number. Then you need to follow these steps to make the payment:
- You have to visit this link m.pge.com
- Then, you need to select the One-Time Access option.
- Provide your account number and last 4 digits of SSN.
- Or, you can use the last name, last code of service location, and last 4 digits of SSN.
- After providing your login detail, simply select the Sign In option.
- Then, follow the steps further to make your utility bill payment.
Pay PG&E Bill in AutoPay:
- You can also enroll in the AutoPay program to pay your utility bill. Which will automatically draft your monthly bill from your bank account or credit card. Here you don’t have to remember the payment date each month. There will be no late payment or service instruction for non-payment. To enroll for AutoPay, you need to follow these steps:
- Simply visit this link m.pge.com
- Then, on the provided fields, input the username and password.
- After providing your log in details, simply select the Sign In option.
- Then, follow the steps further to set up the AutoPay program.
Pay PG&E Bill by Phone:
- You can also make the payment for Pacific Gas and Electric bill over your phone. You can choose to pay using a debit or credit card, or using an electronic check. To pay your bill you need to dial 1-877-704-8470. For making the payment over the phone, follow the on-call instructions. If you are using a bank account or credit/debit card, you have to pay a convenience fee of $1.35.
Pay PG&E Bill by Mail:
- You can simply pay your PG&E bill through the mail method. Send your money order or personal check by mail to PS&E. You will get the payment address on your billing statement. Before sending your mail, must include the account number on your personal check. You can use this payment address to make the payment.
PG&E
P.O. Box 997300
Sacramento, CA 95899-7300
How to Penalty Fees Work
- There are several service fees that you will be charged by PG&E. You have to pay the following fees:
- Returned Check Charge: If your payment check is returned by the bank, due to an insufficient balance, you have to pay the returned check fees. For the returned check fees, you have to pay $9.
- Field Collection Charge: If the custo9mer service representative collects the payment amount from your doorsteps, you have to pay the field collection fees of $10. If your service is disconnected, you have to pay an additional service fee of $10.
Things to Do If You Can’t Pay the Bill
- PG&E offers several payment assistance programs to the customers. If you are having any problem paying your bill, contact the customer service department. You will get the following assistance program:
- CARE: Here you will get a monthly discount on your utility bill.
- FERA: If more than three people are living in one household, you will qualify for a discount.
- Medical Baselines: The customers with a medical condition will qualify for this program.
Read More : How to Pay MidAmerican Energy Bill
Pacific Gas and Electric Contact Info
In case, you need to contact the PG&E customer service department, then contact the customer service department, then contact at:
Phone at: 1-800-743-5002
Hours:
Monday-Friday, 7 a.m. – 9 p.m.
Saturday, 8 a.m. – 6 p.m.
Business Customer Service:
1-800-468-4743
Mail:
Pacific Gas and Electric Company
P.O. Box 997300
Sacramento, CA 95899-7300
Reference Link