mo.smartchildsupport.com – Missouri Family Support Payment Center Account Access

Guidelines To Missouri Family Support Payment Center

Missouri Family Support Payment Center is an online program developed by the Missouri government to help the poor and the needy and the deserved ones to give proper support to them.

It provides services like the establishment of paternity along with the child support orders. It also provides services like the modification of the child support orders too.

To get the access you have to check this article thoroughly and you will get the proper help in logging in, then, more information.

Missouri family support employees payment

For this go to, mo.smartchildsupport.com

• Here, at the middle of the page, you will get three options, for the first, ‘Employers, please click here’.

• On the next page, you have to choose the payment method.

• In case of EFT/EDI, click on it, and on the next page, read the rules then, towards the bottom click on, ‘Continue’.

• On the directed page, under the middle side box, click on, ‘New user/Registration’.

• In the next agree to the terms and click on, ‘Accept’.

For this you need to follow,

• Select employer information.

• Provide your contact information.

• Confirm and submit your registration information.

• Then, click on, ‘Next’.

In the next, type,

• Enter the employer name

• Enter the employer EIN

• Enter the employer zip code

• Then, press on, ‘Search’.

Login with EFT/EDI

To log in, go to, mo.smartchildsupport.com

• Here, in the middle of the page, you will get three options, for the first, ‘Employers, please click here’.

• On the next page, you have to choose the payment method.

• In the case of EFT/EDI, click on it, and on the next page, read the rules then, towards the bottom click on, ‘Continue’.

On the directed page, you will get the blank. Here, enter,

• The user ID

• Then click on, ‘Login’.

If you have forgotten the ID, then, under the blank click on, ‘Forgot your User ID or trouble logging in?’.

For password type, the user ID

For the user ID, input,

• E-mail Address

• EIN #

• Password

• Then, click on, ‘Next’.

For ACH debit you have to follow the same rules.

Noncustodial parents login Missouri family support

For this go to, mo.smartchildsupport.com

• Here, in the middle of the page, you will get three options, for the second, ‘Noncustodial parents, please click here’.

• In the next page at the middle box, click on, ‘New user registration’.

• Choose if you want to register for yourself or someone else.

• Accept the terms by clicking on the bottom side ‘Accept’.

• Then, click on, ‘Next’.

In the directed page type,

• First *

• Middle

• Last *

• Soc Sec

• Case

• Address (Po Box Or Street Address) *

• City

• State/Province *

• Zip/Postal Code *

• Country

• Telephone

• Cell Phone

• E-Mail Address *

• Then, Click On, ‘Next’ From Bottom.

If you are registering as someone else, you will have to follow same steps.

Also Read : MyCerritos Account Access

User login for Missouri family support Noncustodial parents

To log in, go to, mo.smartchildsupport.com

Here, in the middle of the page, you will get three options, for the second, ‘Noncustodial parents, please click here’.

In the next page at the middle box, click on, ‘User login’.

• Type the user ID

• Then, click on, ‘Login’.

In case you have lost the login info, click on, ‘Forget your User ID, Password or trouble logging in?’.

In the next change, for the password, the user ID is required.

For user ID,

• SSN

• Password

• Click on, ‘Next’.

You can also pay child support by credit card and for that enter,

• First *

• Middle

• Last *

• SOC SEC

• Case Number *

• Click on, ‘Next’.

Custodial parents login Missouri family support

For this go to, mo.smartchildsupport.com

Here, at the middle of the page, you will get three options, for the third, click on, ‘Custodial parents, please click here’.

Here, you will get two options,

• Direct deposit authorization

• SmiONE visa prepaid card

For the first, click on it, and in the next type,

• First *

• Middle

• Last *

• Address (Po Box Or Street Address) *

• City *

• State/Province *

• Zip *

• Country *

• Soc Sec

• Telephone

• Financial Institution Name *

• Telephone

• Address (Po Box Or Street Address)

• City

• State/Province

• Zip

• Country

• Routing Number *

• Retype Routing Number

• Account Number *

• Retype Account Number

• Type Of Account *

• Agree To The Terms And Click On, ‘Submit’ From The Bottom.

For the second, you will be taken to a new tab, there, at the middle, type,

• The first 4 digit of your card, and click on,

• ‘Activate card or access your account’.

By following the instructions you can pay for the family support.

More info on Missouri family support

• You can have child support payments automatically withdrawn from my bank account if I am under an Income Withholding Order, but income withholding will remain in effect and not be terminated.

• The company encourage you to schedule your payments in an amount equal to your current child support obligation to avoid delinquency.

• You have to click Non-Custodial Parent at this web site, register an account, and schedule a payment. You must have a valid e-mail address.

• A valid e-mail address is required in order for us to communicate with you electronically. If you do not have an e-mail address we cannot send you information such as a confirmation of your transactions. Free e-mail accounts are available on the Internet. To locate one, use any search engine and search for “free e-mail.”

If you want to register an account for yourself, the following information is required:

• Name and address

• Social security number

• Telephone number

• Case and/or Order Number and County of Order

• Valid e-mail address

• Bank information: bank name, routing number, account number, type of account; checking or savings

• If the case and/ or order number are not specified, the funds for each payment will be prorated across all your child support cases and orders.

• You can only authorize one bank account for a payment.

• You may schedule a one-time only (non-recurring) payment or you may schedule recurring payments using one of the following options

• Weekly: Monday, Tuesday, Wednesday, Thursday, or Friday

• Every two weeks: Monday, Tuesday, Wednesday, Thursday, or Friday

• Semi-Monthly: two payments per month based on the following schedule:

• 1st & 16th 6th & 21st 11th & 26th

• 2nd & 17th 7th & 22nd 12th & 27th

• 3rd &18th 8th & 23rd 13th & 28th

• 4th & 19th 9th & 24th 14th & 29th

• 5th & 20th 10th & 25th 15th & 30th

• Monthly: 1st-31st

Note: Semi-monthly and monthly payments will occur on the last day of the month in months with fewer days than the date scheduled. For example, if the 15th and 30th are selected, February’s payments would occur on the 15th and 28th

If the case and/ or order number are not specified, the funds for each payment will be prorated across all your child support cases and orders.

• Funds will be withdrawn on the scheduled payment date. If the scheduled draft falls on a Saturday, Sunday, or bank holiday the funds will be withdrawn the next business day.

• You will receive credit for the payment on the same date that it is scheduled to be withdrawn from your bank account.

• If a withdrawal falls on a Saturday, Sunday, or bank holiday, the funds will be withdrawn the next business day. Your child support account will be credited the day the funds are withdrawn from your bank account.

• A payment must be scheduled at least two business days prior to its due date, assuming that your bank account information has been previously verified

• Your first payment date must be at least five business days from the date you register your account. This will allow sufficient time for your bank account information to be verified. If your account has been previously verified then the payment must be scheduled at least two business days prior to its due date.

• If you entered a start date that is less than five business days from today’s date, your date will be automatically adjusted to include the five business day verification process.

• If your bank account information has not been previously verified, it will be submitted to your bank for verification. If the prenote is successful, your payments will be withdrawn as scheduled. If the prenote is unsuccessful, you will be notified by e-mail and no payment will be processed.

• Most prenotes are returned as unsuccessful when the bank account information was entered incorrectly.

• Edit your bank account information through this web site and reschedule your payment. The prenote will be resubmitted. You may want to contact your bank if you need assistance identifying the routing and account numbers.

• Edit your bank account information through this web site. A prenote will be sent to verify the new bank account information. In addition, you will need to establish a new payment schedule since any existing payment schedule(s) will be cancelled when you edit your bank account information.

• If a child support payment is due before the end of the five business day verification period, you will need to mail your payment in order to avoid delinquency.

• You must cancel your payment at least two business days prior to its scheduled date. You can cancel your payment at this web site.

• Your account will be placed on hold and your automatic withdrawal will be cancelled. You will then be required to remit all future payments by a guaranteed payment instrument such as a money order, cashier’s check, certified check, or credit card.

• You may use your Discover Card®, MasterCard®, Visa® or American Express® to make a child support payment.

The following information is required to make a credit card payment:

• Non-custodial parent’s first and last name.

• Non-custodial parent’s social security number.

• Case number.

• Credit card holder’s name.

• Credit card holder’s billing address.

• Valid e-mail address.

• Discover Card®, MasterCard®, Visa® or American Express® credit card number and expiration date, and CVV2/CVC2 3-digit security code.

• A valid e-mail address is required in order for us to communicate with you electronically. If you do not have an e-mail address we cannot send you information such as a confirmation of your transactions. Free e-mail accounts are available on the Internet. To locate one, use any search engine and search for “free e-mail.”

• Your case number is located on your monthly billing statement. You may obtain this information from your local child support office or the circuit clerk in the county that issued your order.

• Assuming that your card has sufficient credit available, there is no maximum payment amount.

• The convenience fee for using this service is 2.5% of your transaction.

• The convenience fee is separate from your child support obligation and is not applied to it.

• Your credit card is charged at the time you submit the transaction, and your credit card company authorizes it.

• Payments received before 11:30 PM EST are scheduled to be posted to your child support account in two business days. Payments made after 11:30 PM EST are considered next day payments.

• You can use your credit card to make a payment for a non-custodial parent; however, you will need their first and last name, social security number, and case number.

• You will need to contact your credit card company to determine why the payment was not authorized. It could have been declined for one of the following reasons:

• The credit card number and/ or CVV2/ CVC2 security code was incorrectly entered.

• There is a discrepancy between the address you entered and the billing address that is on file with the card-issuing bank. You must enter the billing address that appears on your credit card statement.

• A foreign address (a country other than the US) was entered. The web site is unable to process credit card payments with a foreign address.

• There is insufficient credit available for the payment amount.

• An online statement is an electronic version of your paper child support statement that you receive at this web site. It is a convenient and reliable alternative to a paper statement. You can view and pay your child support obligation at this web site, or you can print a coupon and mail it with your check or money order to the Missouri Family Support Payment Center.

• An online statement is an electronic version of your paper statement that you receive at this web site. However, we will notify you via e-mail when your statement is available.

• Online statements are free.

• The only difference is that they are conveniently delivered to this web site, instead of your home mailbox.

• You will receive an e-mail when your statement is available at this web site. The company must have your current e-mail address on file to ensure you receive notification.

• When you avoid receiving the mounds of paper associated with paper statements you also do away with the need to store and shred statements that may contain confidential information.

• The last six months of your online statements are available at this web site. You can always print a copy if you need one.

• You just have to register at this web site and select the option to opt-in for online statements. You will begin receiving your statement online within one to two statement cycles.

• You can choose from numerous payment options: automatic bank draft, credit card, or print a coupon and mail it to the Missouri Family Support Payment Center with your check or money order. You can schedule your bank draft or credit card payment at this web site and eliminate the need to mail a check or money order.

Customer care

To get help from Missouri family support, you will get these info,

MO Family Support Payment Center (MO FSPC)

P. O. Box 109006

Jefferson City, MO 65110-9006.

Customer Service telephone number: 1-888-761-3665

Fax: 1-573-761-1628.

Reference :

mo.smartchildsupport.com